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Original Handbag Designs by Henry Hibbard |

| Things to consider before contacting me |
Custom orders are based on time and materials. I will give you a firm price before I begin. A valid credit card approval for the completed amount is required. The transaction will be entered before leather is cut, on the day your project is started.
Special orders may require buying different leather and hardware than I have in stock. You may be required to pay for more leather than is actually used in your article. If so, you will be sent the remainder with your finished goods.
I may have to charge you for design and development costs. If you want a large number of the same item it may be cost effective to have dies made which you will pay for and then own. They will be returned to you at your request.
You will need to provide complete dimensions, a drawing, a photo, or a
sample unless this is a modification to an item that I already make.
You
may need to call me to discuss what you want. Be sure you can explain
what
you want. See Making
a custom handbag and Henrys Leather News
Blog.
Please do not be unhappy with me if I decline the challenge of making your item. I may be too busy, I may decide I can't make the item to your satisfaction, I may not have the right equipment, I may think I would have to charge more than the item is worth or I may not understand exactly what you want. I can't make something in leather until I can make it in my head.
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There is a minimum charge of $20.00 for all repairs
Luggage repair may take time if matching hardware needs to be ordered.
All repair and shipping charges must be paid before your item is returned. Since I cannot predict accurately the cost of a repair before I see it, I will notify you of the cost of repair before doing the work.
I cannot guarantee a perfectly matching repair to items made by others as they may have used equipment or materials unavailable to me, i.e. it may be impractical to exactly match the thread color.
I may decide to return the item unrepaired if a proper repair appears impractical due to such things as not having matching leather or if the leather is dry and brittle from age.
Contact me if you would like advise on how to repair the item yourself. There is no charge for this service. I may be able to supply new matching luggage hardware and other supplies such as rivets, snaps or clasps if needed. Contact me
If I give you advise it is still up to you to decide if the information
is appropriate. I accept no responsibility for your results. That goes
for the 'Tips' also.
I do not repair Harness, Saddles or Shoes.
I sell products for polishing and referbishing worn
leathergoods. These leather
care products and their uses are discussed on my
leathergoodsconnection.com site.
If a brass or metal tooth zipper isn't closing properly perhaps it only needs a new slider of the same type that you can get from a new zipper. A lot of use wears away the sides of the slider. You can first try carefully squeezing the back of the slider on the sides so that it is narrower. If you replace the slider, first remove the metal stop by carefully straightening it. Remove the old slider, replace with the new one and replace the stop.
Plastic coil zippers can sometimes be repaired by zipping shut and carefully re-engaging the teeth in the damaged area, then heating the area with a blow dryer. Plastic becomes soft at about 110 -120 degrees F. It has a memory and may return to it's original shape when soft. Don't overheat and be sure to protect the surrounding leather or vinyl from the heat so that it won't be damaged.
If you lose a lot of weight and want to shorten that expensive belt, it's best to do that from the buckle end. Even if you make a messy job of it, it won't show when you are wearing it. Punch 2 holes and cut between them with a razor knife to make the slot for the buckle tongue if needed. To refasten, use new rivets, or fold the leather around the buckle and make 4 holes at the corners of a square. lace heavy thread through the holes in the shape of a square. If you need rivets, send a s.a.s.e. and tell me how many, they install with a hammer.
Loose ends of threads can be melted to stop the seam from unstitching if synthetic thread like nylon has been used. Melt the thread with a soldering iron to make a bead on the end or hold a lit match near the thread. Be careful not to get too close or the thread will burn. If it does, quickly wet your finger and press the fire out.
Remember, you are on your own if you try these tips yourself. Contact me +
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