Warranty Information

Silvertree Products, LLC
 warrants that all DURA-SYSTEM products will be free from defects under specific conditions. Labor costs for removal or reinstallation of defective material is not covered under this warranty, and is limited to original cost of materials or replacement, at the choice of Silvertree Products LLC (excluding, shipping, taxes and/or tariffs)

HOW TO MAKE A CLAIM
Promptly notify the dealer from whom the materials were purchased, supply type of material, date of purchase, and a description of the problem. The dealer should then contact Silvertree Products LLC. If the dealer for any reason is not available, call or write Silvertree Products LLC directly at the address shown below, Attention: "Warranty Service". After notification, send coating samples and photos freight prepaid, to the nearest DURA-SYSTEM distribution location, (which may be the local dealer). Silvertree Products LLC reserves the right at all times to inspect the claimed defective material and verify warranty coverage at its factory laboratory. This warranty shall be limited to reimbursement to the original customer of the product cost as determined by the amount of replacement materials required to repair or replace the defective product. The customer shall be responsible for the remainder of any costs of installation or product price increase over and above the original purchase price.

Printable Warranty Information
5 Year Limited Warranty  |  10 Year Limited Warranty  |  Lifetime Limited Warranty

Silvertree Products LLC
Mailing Address: 
P.O. Box 11744
Fort Wayne, IN 46860 

Physical Address:
1615 Fletcher Ave Suite 1 
Fort Wayne, IN 46803 
Phone: 260.426.2474
Fax: 260.426.2475